Gibbs categories of defensive and supportive communication. Communications 252 Flashcards 2019-02-25

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Supportive and defensive communication climates

gibbs categories of defensive and supportive communication

Term Supportive Climate Definition sharing, understanding, communication is clear, information is accurate and freely shared, nonjudgmental, assumptions not made, opinions accepted, encouragement of goals, blame is minimized, accepting, empathetic. The most important variables included attentiveness, openness, role negotiation, and intrinsic religious orientation. The article concludes with suggestions for reconceptualizing and interpreting the communication climate construct as a function of two underlying dimensions, including one supportive and one defensive behavior focused on task and one supportive and one defensive behavior focused on interpersonal relationships. Last, t-tests revealed that supervisors rated higher in effectiveness and higher in relational satisfaction utilized all six of Gibb's supportive communication behaviors more, and all six defensive behaviors less, than their more negatively evaluated peers. This is when the speaker has little concern or interest in the conversation.

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Gibb Categories

gibbs categories of defensive and supportive communication

More important, what kind of world do you want to live in? The nursing strategies included 1 developing a collaborative relationship with patients and families; 2 understanding patients' concerns and problems; 3 discussing potential solutions; 4 encouraging patients to take action; 5 bringing out emotional expression; 6 normalizing negative emotions; and 7 protecting hope. For example, you might have relatives who are very structured and formal so when you visit on Thanksgiving, you feel like you need to be careful where you sit, what you say, how you eat. The paper concludes with a discussion of implications for conducting higher education administration in ways that best reflect religious ideals. Strategy can be very hurtful as the speaker is being deceitful. This study provides a general scale that can be used for a control variable as well as providing a base for further development of scales focused on more specific aspects of logistics complexity. Ideal for non-math majors, Advanced and Multivariate Statistical Methods teaches students to interpret, present, and write up results for each statistical technique without overemphasizing advanced math. Second, a series of stepwise regression procedures explained 16% of the variance in bureaucracy scores, 69% of the variance in Machiavellianism, and 62% of the variance in transformational leadership.


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(PDF) Assessing Gibb's Supportive and Defensive Communication Climate: An Examination of Measurement and Construct Validity

gibbs categories of defensive and supportive communication

The supportive behavior of problem orientation alone explained 43% of the variance in faculty ratings of chair job effectiveness. The present investigation tempted to provide certain implication and suggestion to add value in the contemporary areas of knowledge. The findings of this study informed that supportive communication is a valuable tool for nurses to provide informational and emotional support to Chinese patients in order to enhance their adaptation to living with a permanent colostomy. Activity: Your Confirming and Disconfirming Messages You can gain an understanding of how confirming and disconfirming messages create communication spirals by trying the following exercise. There are times when a speaker may be smarter or be better at something than the listener but speaking to them at the same level is important.


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Communications 252 Flashcards

gibbs categories of defensive and supportive communication

. Specifically, presentation of feelings, events, perceptions or processes which do not ask or imply that the receiver change behavior or attitude are minimally defense producing. However, despite its popularity, Gibb's theory has generated only modest empirical investigation for two reasons. As defenses are reduced, the receivers become better able to concentrate upon the structure, the content and the cognitive meanings of the message. Mindful:involves giving careful and thoughtful attention and responses to the messages we receive.

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Activities

gibbs categories of defensive and supportive communication

Communication climate inventory and role ambiguity scale were used to explore the experiences of subordinate staff. One reduces the defensiveness of the listener when one communicates that one is willing to experiment with one's own behavior, attitudes and ideas. The degree to which these reactions occur depends upon the person's level of defensiveness and upon the general climate in the group at the time. One possible type of alterationā€”and the one with which this paper is concernedā€”is that of reducing the degree of defensiveness. During the period between 1953 and 1961 he directed a series of experimental and field studies designed to investigate the arousal and maintenance of defensive behavior in small groups. The receiver then reacts by not hearing the message, by forgetting it, by competing with the sender, or by becoming jealous of him or her.

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Communications 252 Flashcards

gibbs categories of defensive and supportive communication

Supportive communication is important as humans interact, as people need to feel a connection with other people. Looking out, looking in 13th ed. Spontaneity Definition Strategy: implies hidden motives, manipulating, hidden agenda. The need to communicate is the essence of being human, we communicate to meet needs. Definition Certainty: dogmatic, close minded, single minded, unwilling to compromise, needs to be right.

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Communication: Defensive Communication

gibbs categories of defensive and supportive communication

Consequently of needs, conflict is inevitable. This form is about manipulating the other person in order to come out on top. Activity: Constructing Supportive Messages This exercise will give you practice in sending confirming messages that exhibit Gibb's categories of supportive behavior. Particularly violent reactions occur when it appears that someone is trying to make a stratagem appear spontaneous. Speech with low affect that communicates little warmth or caring is in such contrast with the affect-laden speech in social situations that it sometimes communicates rejection. Key words are reviewed and reinforced in the end of chapter material to ensure that students understand the vocabulary of advanced and multivariate statistics. I believe the most pleasing outcome it has to be the compromise and collaboration stage.

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Defensive vs. Supportive Communication by Sydni Sopha on Prezi

gibbs categories of defensive and supportive communication

Gibb believes that there are times and places when to use his methods of communication. Term Supporting Definition reveals a listener's solidarity with the speaker's situation Term Analyzing Definition the listener offers an interpretation of a speaker's message. Problem Orientation Definition Control: Manipulative, speaker may view listener as ignorant, limit choices. The sample included in the study is 368 subordinate staff working in various departments of the university. Always seek professional medical advice from your physician or other qualified healthcare provider with any questions you may have regarding a medical condition. Six characteristic behaviors of supportive com- munication were further summarized as description, problem orientation, spontaneity, empathy, equality, and provisionalism. Activity: Nonassertion: A Good Thing? Those who seem to know the answers, to require no additional data, and to regard themselves as teachers rather than as co-workers tend to put others on guard.


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Chance: Dr Jack Gibb

gibbs categories of defensive and supportive communication

Cheney 1995 emphasized in relation to democratic workplace and focused communicative link between participative decision making, openness, trust and supportiveness. Speech acts which the listener perceives as genuine requests for information or as material with neutral loadings is descriptive. Consequences their behavior has for you. Abortive efforts to deny the legitimacy of the receiver's emotions by assuring the receiver that she need not feel badly, that she should not feel rejected, or that she is overly anxious, although often intended as support giving, may impress the listener as lack of acceptance. Some chose to take the passive aggressive approach I consider is emotional dishonesty to communication. Empathy allows for acceptance of the other person and their feelings.

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